MY ANGEL24™ - REMOTE ASSISTANCE SYSTEM

A device equipped with VPN technology on board carries out the remote connection between the test chamber and MyAngel24™ remote assistance system. A secure connection client installed on the communication device establishes a secure VPN connection between the chamber and the server using a univocal certificate provided by Angelantoni Test Technologies. The secure connection across the web appears to the user as a private network, where all communication is encrypted for data confidentiality.

MyAngel24™ is supplied with a SIM card for wireless connection via GPRS. On request LAN connection via Ethernet can be supplied (see below technical form to be filled in and sent back to us together with the order).

MyAngel24™ is much more than just customer service

Diagnostics

With MyAngel24™ the climatic chambers stay connected to the remote server 24 hours a day, monitoring running conditions and any anomalies in order to guarantee faster and more efficient service and maintenance activities.

Accessibility

With MyAngel24™ you can stay in contact with the climatic chamber whenever you want and wherever you are, accessing its control panel from any web browser.

Safety

MyAngel24™ uses the highest security standards available for authentication, secure connection, data encryption and storage. Moreover you can suspend or limit the data sent to the central server for security reasons during one or more test sessions.

The advantages

MyAngel24™ is:

Hardware and software infrastructure

4 simple steps for assistance and complete remote control